The Administrative Assistant is a key member of the Administrative team, supporting the administrative department, executives and Lynden International service centers system-wide by performing various administrative tasks as well as supporting the accounts receivable department. Strong communication and customer service skills, problem solving and ability to work independently, as well as be a team player is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Operates the office phone system, and serves as main receptionist for 4 Lynden floors
Greets and interacts with customers, vendors and employees in a professional manor.
Maintains a clean and organized lobby area and main conference room
Accounts Receivable Assistance
Gathers backup billing documentation and information, such as bill of lading, delivery receipts and purchase order numbers
Requests missing documentation or information from service centers
Prepares billing invoices, backup or special billing reports to send to customers.
Provide excellent customer service to internal and external customers.
General Administrative Support Functions:
Responsible for company badging
Processes mail in and out of offices, domestic and international.
Point of contact of office purchasing
responsible for tracking off-site document storage
Maintains office equipment such as copy machines, fax machines, installs ribbons, toner, etc, as required and arranges for repair/service when requested
Maintains conference rooms for neatness/cleanliness and configurations
Other Duties: Provides departmental support on specific administration projects as needed, or requested.
Predictable and consistent attendance required.
High school diploma and 3 years related work experience. Two year degree may be substituted for experience. Billing/Accounts Receiveable experience a plus.
Must be able to effectively communicate with individuals and groups using verbal and written means.
Experience working within perimeters to meet company expectation.
An intermediate use of MS Office products.
While performing the duties of this job, the employee is regularly required to sit, talk and listen and reach, handle, and use supplies, objects, and tools. The employee is often required to stand and walk. The employee is occasionally required to climb or balance; and stoop, kneel, or crouch. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 70 pounds.
While performing the duties of this job, the employee will use a computer and monitor extensively.