The Technical Support Specialist configures and installs desktop and mobile hardware and software to effectively utilize Lynden specific applications and helps support the local area networks and remote connectivity by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year College or technical school in relevant subject; or two to three years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret complex documents. Ability to effectively communicate with, present information, and respond to questions from groups of managers, vendors and co-workers.
Ability to work with mathematical concepts such as probability. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Applicant must have:
Preferred applicants will have experience with:
CompTia A+, Net+ and/or security+ certification is a plus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear while communicating with customers, vendors, and coworkers by telephone or in person. The employee is regularly required to stand; walk; and must occasionally lift and/or move up to 50 pounds of equipment, office products, etc. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus while entering data, answering phones and monitoring office environment. The employee must be able to manipulate tools and install equipment in a variety of environments. The employee must be able to read information displayed on a computer monitor.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is occasionally exposed to dusty conditions, warehouses or outside weather conditions and moving machinery.
The noise level in the work environment ranges from quiet (office) to moderately loud (yard or warehouse).
Lynden Incorporated is an equal opportunity employer.
Successful candidate must pass a pre-employment drug test and background check.