Join a fast paced department handling all aspects of international export, import and cross-trade shipments including customer service via telephone and daily movement of freight and documents, with moderate supervision for high-visibility and key accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum requirement is high school diploma plus 4 years of international freight experience, or 4-year college degree and 1 year international freight experience. Degree in logistics field preferred.
Good written and verbal skills to effectively present information in writing and in person in one-on-one and small group situations to customers, carrier representative, company sales personnel and other coworkers. Ability to read and comprehend detailed instructions, procedure manuals, tariffs, and other technical and professional material. Ability to write routine reports and correspondence.
Ability to calculate freight rates, including the effect of dimensional weight, and amounts such as percentages, volume, and discounts.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to make quick decisions in a fully competent, independent manner with little supervision.
Intermediate user of MS Office products
Good organizational and multi-tasking skills
Ability to work accurately with a wide range of data and reporting
Process brokerage and ISF entries through NetCHB a plus
Foreign language skills a plus
While performing the duties of this job, the employee is regularly required to sit; handle office equipment, keyboard, tariffs, manuals, and a multitude of office forms and files; and, talk and hear over the telephone or in person. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must pass pre-employment drug test and undergo background investigation.
The noise level in the work environment is usually moderate.