Handles all aspects of customer service for international shipments, including daily movement of freight and documents.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
EDUCATION and/or EXPERIENCE
High school/GED diploma required. College degree in transportation related subject preferred. Minimum 3-5 year's experience in international freight forwarding required and 3-5 year's experience in international movement of household goods preferred.
Excellent written and verbal skills to effectively present information in writing and in person in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to calculate freight rates, including the effect of dimensional zed weight, and amounts such as percentages, volume, and discounts.
Experience in problem solving while meeting customer, company and legal expectations.
Intermediate user of MS Office products (word, excel, access, powerpoint).
Must be able to interact with sales, domestic operations, and other office personnel
Excellent organizational skills
This job is done primarily at a desk, may work in and around a warehouse.
Lynden is a drug free environment. Must be able to pass drug and background check.